At Sushila Fashions, we aim to ensure your satisfaction with every purchase. Please review our Returns and Refunds Policy for information on how to return items and obtain refunds.
Returns Eligibility:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Timeframe for Returns:
You must initiate the return process within 14 days of receiving the product.
How to Initiate a Return:
Contact our customer support team at returns@sushilafashions.com to request a return authorization.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original payment method.
Exchanges:
We do not offer direct exchanges. You can return the item and place a new order for the desired product.
Defective or Incorrect Items:
In case of a defective or incorrect item, please contact us immediately with details and images, and we will arrange for a replacement or refund.
Refund Processing Time:
Refunds may take several business days to appear on your statement, depending on your payment method.
Contact Us:
If you have any questions or concerns about the returns and refunds process, please reach out to us at returns@sushilafashions.com.
Thank you for shopping with Sushila Fashions. We appreciate your trust and are committed to providing a positive shopping experience.